Privacy Policy and Data Protection

Our Commitment to Your Privacy

At Morinthavelixo Financial Planning Services, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and financial planning services.

We believe transparency is essential when handling your personal information, especially in financial services where trust is paramount.

Information We Collect

We collect information that you provide directly to us and information automatically collected through your use of our services:

• • Contact details including name, email address, phone number, and mailing address
• • Financial information necessary for planning consultations, including income, expenses, and financial goals
• • Communication records from consultations, emails, and service interactions
• • Technical information such as IP address, browser type, and website usage patterns

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• • Providing personalised financial planning consultations and ongoing support
• • Communicating with you about your subscription and sending service updates
• • Improving our website functionality and developing better service offerings
• • Complying with legal requirements and regulatory obligations
• • Protecting against fraud and ensuring the security of our systems and services

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on:

Primary Legal Basis:: We process your data based on your consent for marketing communications and legitimate interests for service provision and improvement

How We Share Your Information

We do not sell your personal information. We may share your information in these limited circumstances:

• • With trusted service providers who assist in delivering our services, under strict confidentiality agreements
• • When required by law, court order, or to comply with regulatory requirements
• • To protect our rights, property, or safety, or that of our clients or the public

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• • Right to access the personal information we hold about you
• • Right to request correction of inaccurate or incomplete information
• • Right to request deletion of your personal information in certain circumstances
• • Right to request restriction of processing in specific situations
• • Right to receive your data in a portable format for transfer to another service
• • Right to object to processing based on legitimate interests

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyse usage patterns. These tools help us provide better service and improve our website functionality.

For detailed information about our cookie practices, please refer to our Cookie Policy: View Cookie Policy

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Active client data is retained during your subscription period and for 7 years thereafter as required by financial services regulations.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by email or prominent notice on our website.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided below.